v7v7 game Privacy Policy
Your personal information security is our priority at v7v7 game. This policy explains in detail what information we collect, how we store it, and for what purposes we use it.
Table of Contents
- 1. Introduction and Applicability
- 2. Types of Information Collected
- 3. How Information Is Collected
- 4. Purpose of Using Information
- 5. Information Storage and Security
- 6. Sharing Information with Third Parties
- 7. Cookies and Tracking
- 8. Your Rights
- 9. Third-Party Links
- 10. Policy on Minors
- 11. Policy Changes
- 12. Contact
1 Introduction and Applicability
This privacy policy ("Policy") applies to the website and services operated by v7v7 game ("we", "our"). By opening an account, browsing, or using any service on v7v7 game, you are considered to have agreed to the terms of this Policy.
We believe that protecting users' personal information is a fundamental responsibility of any service provider. This policy has been prepared so that you can clearly understand what is done with your information, where it is stored, and under what circumstances it may be shared with third parties. Our Terms and Conditions complement this policy and both documents should be read together.
This policy has been prepared specifically for users residing in Bangladesh. v7v7 game's services are for persons aged 21 or above only, and this data protection policy applies to all such adult users.
2 Types of Information Collected
v7v7 game collects various types of information. The information collected can be divided into the following categories:
2.1 Personally Identifiable Information
- Full name and date of birth
- Mobile number and email address
- National ID card or passport details (for identity verification)
- Current address
2.2 Financial and Transaction Information
- Deposit and withdrawal history
- Mobile wallet numbers (bKash, Nagad, Rocket, Upay)
- Transaction amounts and timing
2.3 Technical and Usage Information
- IP address and device type
- Browser type and operating system
- Time spent on the site and pages visited
- Gaming activity logs and betting history
3 How Information Is Collected
v7v7 game collects information in the following ways:
- Account Registration: When you create an account on v7v7 game, you voluntarily provide your name, email, and mobile number.
- Transaction Processing: Payment-related information is automatically recorded at the time of a deposit or withdrawal.
- Live Chat and Email Support: Information you provide during contact with the support team is stored.
- Automatic Tracking: Information about your browsing activity is collected through cookies, log files, and similar technologies.
- Identity Verification: Where applicable, you may be asked to submit documents yourself for identity verification.
4 Purpose of Using Information
v7v7 game uses your information only for the following legitimate purposes:
- Creating and managing your account and ensuring uninterrupted service.
- Processing deposit and withdrawal transactions.
- Preventing fraud and maintaining account security.
- Providing 24/7 customer support in Bengali and English.
- Delivering information about bonuses, promotions, and VIP benefits.
- Monitoring your gaming behaviour to support responsible gaming.
- Statistical analysis to improve site performance and add new features.
- Complying with applicable laws and regulations.
We never sell your personal information to third parties or use it for marketing purposes without your consent.
5 Information Storage and Security
v7v7 game follows industry-standard technology and practices to keep your information secure.
5.1 Encryption and Security Technology
All data transmitted on the website is protected through SSL (Secure Sockets Layer) encryption. The padlock icon in your browser's address bar confirms that the connection is secure.
5.2 Data Retention Period
Your information will be retained for as long as your account is active and for the period necessary to provide services. Even after an account is closed, some information may be kept for a specified period due to legal or business requirements.
5.3 Access Control
Access to your information is limited to only those staff members who need it to carry out their specific responsibilities. All staff operate under strict confidentiality agreements.
6 Sharing Information with Third Parties
v7v7 game does not share your information with third parties except in the following limited circumstances:
- Payment Processors: Mobile wallet providers such as bKash, Nagad, Rocket, and Upay receive only the information necessary to complete a transaction — nothing more.
- Game Providers: Studios such as Pragmatic Play, Evolution, and PG Soft receive minimal technical information required to operate games.
- Analytics Services: Statistical information may be used to evaluate site performance — in a form that does not identify individuals.
- Legal Obligations: Information may be provided on the basis of a court order or a lawful government directive.
Outside the exceptions listed above, your information is not sold or transferred to any advertiser, broker, or other organisation.
7 Cookies and Tracking Technology
Cookies and similar technologies are used on the v7v7 game website. Cookies are small text files stored on your device that help improve site functionality.
7.1 Types of Cookies
- Essential Cookies: Necessary for maintaining login sessions and core site functionality.
- Analytics Cookies: Used to understand which pages are visited most.
- Preference Cookies: For remembering language selection and other personal preferences.
7.2 Cookie Controls
You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some site features to not work properly.
8 Your Rights Regarding Your Information
As an account holder at v7v7 game, you have the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Correction: You may request that incorrect or outdated information be corrected.
- Right to Deletion: In certain circumstances you may request that your information be deleted, though it may not be possible to delete all information due to legal obligations.
- Right to Object to Processing: You may object to your information being used for specific purposes.
- Right to Portability: You may request to receive your information in a readable format.
To exercise these rights, contact our support team via live chat or email. For rights and benefits related to responsible gaming, please read our Responsible Gaming page.
9 Third-Party Links and Services
The v7v7 game website may have connections to third-party game studios and payment services. These external services have their own privacy policies and v7v7 game is not responsible for their information collection practices.
We recommend that you read the privacy policy of any third-party service before using it. For answers to general gaming questions, you can visit our FAQ section.
10 Policy on Minors
All services of v7v7 game are for persons aged 21 (twenty-one) or above only. We do not intentionally collect any information from minors.
You are required to confirm your age at the time of registration. If it comes to our attention that a minor has provided information, that account will be closed immediately and the relevant information will be deleted. If you believe a minor has accessed this platform, please notify our support team.
11 Policy Changes and Updates
v7v7 game reserves the right to amend this privacy policy when necessary. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email or mobile number.
- The "Last Updated" date at the top of this page on the website will be changed.
- If necessary, a notice will be shown at login asking you to accept the updated policy.
Continued use of the service after changes are made will be taken as your agreement to the updated policy. For this reason, we advise you to review this page regularly.
12 Contact
If you have any questions, comments, or requests regarding this privacy policy, please contact us:
Email: [email protected]
Live Chat: Available 24/7 on any page of the site
Language: Support is available in Bengali and English
We generally try to respond to your request as quickly as possible. To learn more about v7v7 game, you can visit our About Us page.